Karl Mosgofian, Gainsight CIO
Gainsight is building innovative customer-centric technology, so we sat down with their CIO, Karl Mosgofian, to hear about how he understands and supports the internal customer.
Karl Mosgofian
Gainsight CIO
Karl Mosgofian, Gainsight CIO
Gainsight is building innovative customer-centric technology, so we sat down with their CIO, Karl Mosgofian, to hear about how he understands and supports the internal customer.
0:55 CX & EX
4:37 Getting the most out of a survey
10:42 When to consolidate around a tool
15:13 Advice for improving employee experience
“For goodness sakes, do what you can to make people effective and make their tools better. ”
Karl Mosgofian
Gainsight CIO
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